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If you plan on connecting to a Wi-Fi network that uses MAC Address Filtering, you will need to identify your smartphone’s MAC address.

Download Details: Software Name: BlackBerry 10 Desktop Software Installer v1.2.0.58 (Mac OS) File Name: BlackBerry 10 Desktop Software1.2.0.58B60.dmg. If you have already purchased the BlackBerry Z10, you’ll probably want the latest desktop sync tool released by BlackBerry for Windows or Mac computers. Nikhil Subramaniam Feb 02, 2013 14:49:09 IST The service is called BlackBerry Link and is available for download here. Apr 26, 2017 BlackBerry Desktop Software does not synchronize directly with any desktop applications on the Mac computer. Since Mac OS X Mavericks v10.9 and later does not use SyncServices, it is not possible to synchronize Contact, Calendar, Tasks, and Notes information using the BlackBerry Desktop Software with these Mac OS versions.

Here’s how to find your MAC address when you set up your BlackBerry 10 smartphone, as well as how to find it on a device that has been previously set up.

Identify the MAC address during initial setup

If you are setting up a BlackBerry 10 smartphone after removing it from the retail box or preforming a security wipe, complete the following steps to obtain the MAC address.

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  1. During the setup experience, navigate to the Wi-Fi Networks setup screen
  2. Tap Add followed by Diagnostic
  3. The MAC address appears under PhysicalAddress

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Identify the MAC Address on a previously setup BlackBerry 10 smartphone

If you have set up your smartphone already, complete the steps below.

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  1. While viewing the Home screen, swipe down from the top of the screen
  2. Tap Settings followed by Network Connections
  3. Tap Wi-Fi followed by Advanced
  4. Tap the Diagnostic Information bar and select Device Information
  5. The MAC address appears under Physical Address
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You can also identify the MAC address by going to Settings followed by About and changing the Category bar to Network

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To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.